Shipping & Returns
SHIPPING WITHIN AUSTRALIA
All orders are dispatched from our Melbourne Warehouse.
NOTE: Carriers within Australia are currently experiencing delays which may result in your order taking and additional 2-3days to arrive. We apologise for any inconvenience this may cause.
We are currently shipping to the following countries via DHL Express, shipping rates are calculated at checkout.
For Orders to the UK, and Ireland please visit our UK store
We hope to bring back shipping to all our EU customers shortly. In the meantime please visit www.bike24.com/brands/premax
RETURNS & REFUNDS
To make a return please email email@example.com and include your order number and items you would like to return
Items must be returned within 30days of purchase. Items must be unused, unopened and in a condition fit for resale. Refunds will be processed within 7days of receipt of goods.
If your goods arrive damaged or are in any way unfit for use please email us at firstname.lastname@example.org so we can arrange replacement or refund.